Dear CEOs, CounterSide's live service officially ended on August 26, 2026, at 01:00 (UTC-5). We sincerely thank all CEOs who have been with CounterSide over the past six years.
Dear CEOs,Please find below the refund procedures due to the end of CounterSide service.■ Refund Application PeriodFriday, June 26, 2026 – Wednesday, September 30, 2026■ Refund Processing PeriodWednesday, August 26, 2026 – Wednesday, September 30, 2026 ※ Refunds will be processed sequentially in the order in which applications are received.■ Eligible PurchasesIn-app purchases made through the store between Friday, May 1, 2026 and Wednesday, June 17, 2026 ※ Items purchased during the eligible period are eligible for a refund regardless of whether they have been used. ■ Ineligible ItemsItems purchased using in-game currency obtained through paid transactionsIn-game currency and items obtained free of charge through content, events, or other means ■ How to Apply Please submit your application via the [1:1 Inquiry] on the official CounterSide website, including the following information.[Google Play]Business Registration NumberScreenshot(s) of Payment Receipt(s) ※ If submitting multiple receipts, please compress them into a single ZIP file before attaching. ※ Please attach the payment receipt received via email from the platform store, not a receipt from your bank or payment card provider.[App Store / Steam]Refunds for App Store (iOS) and Steam purchases cannot be processed through the CounterSide customer support center, as these are subject to each store's own refund policies.Please attach the payment receipt received from the App Store or Steam and submit your refund request directly through the respective store's customer support.If you encounter any issues with your refund request submitted to the store, please contact the CounterSide customer support center with a screenshot or other documentation showing the store's refusal, including the rejection message.[How to Request a Refund on the App Store] [How to Request a Refund on Steam]※ Examples of App Store refund rejection messages- [We've reviewed your request, but this purchase is not eligible for a refund. This decision is final.]- [We've reviewed your request and this purchase does not qualify for a refund. This is our final decision.]■ Sound:Side Sales End ScheduleSound:Side sales end: Tuesday, August 25, 2026 at 01:00 UTC-5 Sound:Side, currently available for purchase on Steam, will also cease to be available for sale upon service end.Please note that if Sound:Side is removed from your Steam library after the sales end date, the audio files stored in the associated directory will also be deleted. We recommend saving copies to a separate directory in advance.[How to locate the Sound:Side local directory]1) Right-click Sound:Side in your Steam library2) Select [Manage > Browse local files][Important Notes]Refund requests submitted after the application period may not be processable. Please ensure your application is submitted within the designated period.Applications containing inaccurate information may not be processed.Refund processing involves the cancellation of the original payment transaction. The time required for a refund to be completed may vary depending on your payment method and the applicable store policy.Refund amounts will be calculated based on the actual amount paid.We sincerely thank all CEOs who have cherished and supported CounterSide throughout the years. We will do our utmost to ensure a smooth experience for you during the remaining service period.Thank you.
「『カウンターサイド』サービス終了のお知らせ」Dear CEOs,This is Ryu Geumtae, CEO of StudioBside. CounterSide made its first appearance in February 2020. Over the past six years, we have laughed together and grown together with countless CEOs. Every moment, planning monthly development roadmaps, delivering updates every week, and sharing conversations through live streams and broadcasts, has been a genuinely precious memory for us. Though we are filled with regret, after extensive internal discussion, we have reached the conclusion that the time has come to pause the story of CounterSide. We sincerely apologize for arriving at this decision without having been able to fully repay the love and support you have shown us. CounterSide is scheduled to end service on August 26, 2026. Alongside the end of service, Cafe Strega, which has strived to serve as an offline gathering space and a comfortable haven for the CounterSide community, will also be bidding a bittersweet farewell. However, this is not the end of CounterSide's story.CounterSide is planned to return in the form of a reboot project, following a period of reorganization and renewal. Through the reboot project, we intend to revisit the very foundations of CounterSide and share the results of our deep reflection on what CounterSide, as a hard-boiled urban fantasy, should truly be. While we are not yet in a position to confirm what form those efforts will ultimately take, we will do our utmost to deliver an outcome that honors the path CounterSide has walked and repays the love you, our CEOs, have given us.■ CounterSide End of Service ScheduleMaintenance Date: Tuesday, June 16, 20:30 - 22:30 UTC-5 End of in-app product sales and application download: Following maintenance on Tuesday, June 16, 2026End of live service: Tuesday, August 25, 2026 at 01:00 UTC-5Official website, Lounge, and SNS service end: Tuesday, September 29, 2026 at 01:00 UTC-5Customer support end: Tuesday, September 29, 2026 at 01:00 UTC-5 ■ Cafe Strega Closure ScheduleSNS operations and final business day: Sunday, June 28, 2026 at 17:30Last order time: 15:00 on the final business day ■ Merchandise Sales and Inventory NoticeCertain merchandise currently available in the café may sell out early. No additional restocking will be carried out once items are sold out. ■ Upcoming Service PlansDaily Thank You GiftAs a token of our gratitude to those who remain with us until the very end, 300 Admin Coins will be delivered daily via in-game mailbox after maintenance on Wednesday, June 17, and continuing until service ends. Additionally, packages will be added to the in-game shop, allowing CEOs to freely obtain desired items using the distributed coins.During the remaining period, a bug preventing the S-Fusion Core Crafting Mission within the Key Talent Plan from progressing will be corrected, enabling CEOs to smoothly complete their unit development content. ■ Refund Information- Detailed refund procedures and criteria will be announced through a separate official notice. Once again, I extend my sincerest gratitude to all CEOs who have enjoyed CounterSide. Sincerely,Ryu Geumtae, CEO of StudioBside
%2525ED%25258C%2525A8%2525EC%2525B9%252598%2525EB%252585%2525B~9b55b2c6c2b6.png)
「2026年4月29日 (水) アップデート内容のお知らせ」◈ Update Details▣ Time: April 28, 2026, 20:00 - 22:00 (UTC-5) ▣ Impact: Inaccessibility to the game.▣ Maintenance Compensation: 20,000 Credits, 3 Employment Contracts* Compensation will not be sent to CEOs who have broken the Terms of Service.▣ Please Note- Patch note details may be added or changed during the update.- The schedule may be adjusted depending on the maintenance situation.- Maintenance compensation will be sent to your mailbox if you log in by Apr. 23, 2026, 09:59 (UTC-5)◈ Shop DetailsThis week’s shop update details can be found in the Shop Notice linked below, so please make sure to check it.▷ [April 28 Shop Notice] link1. New Main Stream【 EP. 15 The Golden Tree and Its Tender 】Hard Mode & Event Shop Update1. Main Stream EP. 15, The Golden Tree and Its Tender, Hard Mode and an Event Shop will be added.2. New Awakened Employee[ Will of the World Anapilis ]1. A new Awakened employee, [Will of the World Anapilis], will be added.- The new unit [Will of the World Anapilis] can be obtained through gameplay. ◆ Can be upgraded up to Tactical Update Level 6 ◆ Acquisition SourcesAnapilis Contract MissionsThe Golden Tree and Its Tender Event ShopAchievementsDanger CloseLast StandTitle missions for reaching Tactical Update Level 3 / Level 6 with Will of the World Anapilis will be added. ※ Completing these missions will grant you exclusive titles.A trophy mission for reaching Tactical Update Level 3 with Will of the World Anapilis will also be added. ※ Completing this mission will reward you with a skill cut-in trophy.[Standing][Skill Cut-in][SD][Live2D]▼ Will of the World Anapilis Contract Mission Schedule▷Apr. 28, after the maintenance - May 26, 2026, 20:00 (UTC-5)Awakened Exclusive Gear: Will of the World Anapilis- Four pieces of exclusive gear for Will of the World Anapilis will be added.- Main Stream EP. 15, The Golden Tree and Its Tender – Hard Mode ACT 1-1 will be added. - Gear can be obtained with a certain probability by clearing Main Stream EP. 15, The Golden Tree and Its Tender – Hard Mode ACT 1-1.- Will of the World Anapilis’s exclusive gear will be added to the event shop.- You will obtain [Awakened Exclusive Gear Part -Anapilis-] when dismantling the Will of the World Anapilis's Awakened exclusive gear.- This item can be used for the Awakened Exclusive Gear Coupon -Anapilis- that will be added to the ‘The Golden Tree and Its Tender’ event shop.- At +2 enhancement, a Latent Ability will be unlocked.- The Latent Ability is fixed as Ranged DMG , but the value is determined at random. 3. Danger Close Venera Season: Thagirion1) Danger Close Venera Season: Thagirion will begin.▷ Schedule: Apr. 28, after the maintenance - May 5, 2026, 14:00 (UTC-5)▷ Settlement Schedule: May 5, after the maintenance - May 12, 2026, 14:00 (UTC-5)◆ Battle Condition[Easy][Mech] unit DEF -20%[Ground] unit ATK +30% SPD +10%[Normal][Mech] unit DEF -40%[Ground] unit ATK +30% SPD +10%[Hard & Expert][Mech] unit DEF -60%[Ground] unit ATK +30% SPD +10%◆ Origin- Change4. Last Stand Season 221) Last Stand Season 22 will begin.◆ Schedule▷ Apr. 28, after the maintenance - May 5, 2026, 20:00 (UTC-5)◆ Settlement Schedule▷ May 5, 20:00 - May 12, 2026, 20:00 (UTC-5)◆ Rules[Enemies and Kill Points]- Regularly Appearing Enemies: Stronger enemies appear at regular intervals. - Earning Kill Points: Earn Kill Points by eliminating monsters depending on their level. - Rank Placement Priority: In the event of a tie in Kill Points, the user who registered their rank first will be ranked higher. [Employee Deployment]- Deployment Range Increase: All ally employees have increased deployment ranges. - Unit Slot Adjustment: The number of unit slots is reduced to 4. The slots consist of Orichinagi Nanahara Chifuyu (Guest) and 3 Spell Cards (Corruption Orb Removal, Cost Recovery Increase, Level Up). - Deployment Adjustment: There is no limit to the number of times a unit can be deployed. - Deployment Cost Adjustment: The deployment cost is set to 10. [Difficulty Increase Over Time]- Hitstun Immunity: All enemy units gain Immunity to Hitstun 1 minute after the battle starts. - DMG Increase: Enemy units' damage increases by 100% 2 minutes after the battle starts.◆ Combat Environment- Battle Time: The battle time is limited to 3 minutes.- Periodic Ally Deployment: Allies will appear at regular intervals. [Origin]Origin not applied ◆ Elimination Score Reward◆ Rank Reward 5. Challenge Stage: Academy Student Council Exclusive Gear - [Academy Student Council Special Course]1) Academy Student Council Special Course Challenge Mode will return. ◆ Schedule ▷ Apr. 28, 2026, after the maintenance - May 5, 2026, 20:00 (UTC-5)◆ Dungeon Composition- Consists of ACT.1–3 stages.- Each act is divided into three stages, each with a different combat concept.- In Challenge Mode, a new exclusive buff will be added, increasing the stats of deployed Academy Student Council employees. ◆ Rewards- Clear Challenge Mode to obtain [Lost Student Notebook], a material required to craft [Academy Student Council] Mold. ※ Rewards can only be obtained upon victory.- When clearing Challenge Mode stages, you can obtain both a First Clear Reward and a Medal Completion Reward (for achieving 3 medals), and you can also earn [Lost Student Notebook] as repeat rewards.- The [Lost Student Notebook] obtained upon victory in Challenge Mode can be used to craft Academy Student Council Molds. ※ Challenge Stage RewardsFirst Clear Reward: Lost Student NotebookMedal Completion Reward: QuartzRepeat Reward (Stage Drop): Lost Student Notebook◆ Exclusive Gear- You can craft from [Workshop] > [Craft] > [Exclusive Gear] tab.- Click the Exclusive Gear Mold icon for [Academy Student Council] to view the available list.- To craft [Academy Student Council] Molds, you will need [Credits], [Lost Student Notebook], and [Elite Gear Materials].- The crafting method is the same as with existing molds, and crafting is completed instantly.- The list of craftable Exclusive Gear is as follows.- When clearing Challenge stages, there is a low chance of obtaining a completed Academy Student Council Exclusive Gear.- When dismantling Academy Student Council Exclusive Gear, you will receive 50 Lost Student Notebooks. ※ Exclusive Gear obtained through mold crafting or stage clears is identical to the Exclusive Gear acquired via Counter Case. 6. Vice President’s Special Bonus1) The Vice President’s Special Bonus Punch-In will start. ◆ Schedule- Apr. 28, 2026, after the maintenance - May 12, 2026, 20:00 (UTC-5)※ During the event period, you can participate in a total of 7 days of attendance punch-ins.※ Attendance punch-ins reset every day at 14:00 (UTC-5).※ Consecutive punch-ins are not required—simply punch in for the total number of days within the period to receive all rewards.[ List of Rewards ] 7. Recruitment1) Awakened Custom Pickup will begin.- Apr. 28, after the maintenance - Dec. 30, 2026 20:00 (UTC-5)- Can select 1 Awakened employee for the recruitment.- Ensured Recruitment Count: 150 times- One employee is ensured to appear within the 150 recruitments.- Once an Ensured Employee is obtained, the counter will be reset.- Target won’t change even after you get the Awakened employee- You can change the target maximum of 999 times.- The pity count is shared among the recruitments.- Will of the World Anapilis & Collab units are not included. 2) SSR Custom Pickup will begin.- Apr. 28, after the maintenance - Dec. 30, 2026 20:00 (UTC-5)- Can select 1 SSR employee for the recruitment.- Ensured Recruitment Count: 150 times- One employee is ensured to appear within the 150 recruitments.- Once an Ensured Employee is obtained, the counter will be reset.- Target won’t change even after you get the SSR employee- You can change the target maximum of 999 times.- Changing the guaranteed recruitment target will reset the accumulated guaranteed count.- The accumulated guaranteed count resets when the recruitment period ends.- The guaranteed recruitment pool matches the SSR pool from Recruit on Demand.3) Operator Custom Pickup will begin.- Apr. 28, after the maintenance - Dec. 30, 2026 20:00 (UTC-5)- Can select 1 Operator for the recruitment.- Ensured Recruitment Count: 150 times- One employee is ensured to appear within the 150 recruitments.- Once an Ensured Employee is obtained, the counter will be reset.- Target won’t change even after you get the Operator employee- You can change the target maximum of 999 times.- Changing the guaranteed recruitment target will reset the accumulated guaranteed count.- The accumulated guaranteed count resets when the recruitment period ends.- The guaranteed recruitment pool matches the SSR pool from Operator Recruit on Demand. 4) Two Classified Recruitment Chance UP will return.- Recruitment Schedule: Apr. 28, after the maintenance - May 12, 2026, 20:00 (UTC-5)- Ensured Recruitment Count: 150 times- One employee is ensured to appear within the 150 recruitments.- Once an Ensured Employee is obtained, the counter will be reset.- Target employee: [Singularity Shin Jia], [Six Wings Swan Claire]5) Three Normal Recruitment Chance UP will return.- Recruitment Schedule: Apr. 28, after the maintenance - May 12, 2026, 20:00 (UTC-5)- Ensured Recruitment Count: 150 times- One employee is ensured to appear within the 150 recruitments.- Once an Ensured Employee is obtained, the counter will be reset.- Target employee: [Free Agent Seo Yoon], [Doctor Macy], [Nicole Primer]6) Three Operator Recruitment Chance UP will return.- Recruitment Schedule: Apr. 28, after the maintenance - May 12, 2026, 20:00 (UTC-5)- Ensured Recruitment Count: 150 times- One employee is ensured to appear within the 150 recruitments.- Once an Ensured Employee is obtained, the counter will be reset.- Target employee: [Momo], [Merlin], [Melena Skinner] 8. Changes & Improvements1.A new BGM has been added to the jukebox.◆ BGM Name: ANAPILIS2. The 30-Day Coin Supply Contract has been removed from the Shop.※ Remaining days worth of Admin Coins will be sent in bulk during the maintenance. 3. Treasure Hunt of the Debtcade! will be added to the Seasonal Record4. Weekly S-Fusion Core creation limit will be removed.9. Fixes1. Fixed an issue where Main Stream EP. 15 Interlude #20 and stage 4-8's position is switched. ------------------------------This concludes the last update details.Thank you for everything.
While the Administration Failure led to Corrupted Objects threatening
the very existence of humanity,
A chosen few known as the Counters fight against these Corrupted Objects to
drive them back to the void. Now, the ceased clock starts to tick once more.
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
Immerse in a vast and vivid stories crossing between Normalside and Counterside.
Recriut attractive and adorable employees, and consider getting high-quality skins for the employees working hard to protect the Normalside!
Conquer the Corrupted Objects residing in the Counterside with Counters, Soldiers, and Mechanic class units to pave yourself to victory!
Participate in the Gauntlet Arena to utilize various strategies, units, and ships to achieve victory and exchange Arena points for special pieces of equipment and items!
Explorer and challenge yourself in various parts of the Counterside to acquire powerful items and equipment, preparing for an uncertain future.